Privacy Policy
Who we are
The address of our website is: https://viplife.it.
Cookie
This Privacy Policy governs the manner in which viplife.co.uk collects, uses, maintains and discloses information collected from users of our website, products and services.
Personally identifiable information
We may collect personal information from our users and customers in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our site. Name, e-mail address, and gender may be requested, as appropriate. We also automatically collect personal information from users when they visit our site, through the use of cookies. Users can always opt out of cookies in their browser settings, but this may prevent them from performing certain site-related activities.
Web browser cookies
We may use "cookies" to improve your experience on our website. Your web browser places cookies on your hard drive for record-keeping purposes and to recognize your computer when you visit our website to tailor your experience to you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do, some parts of the Site may not function properly.
How we use the information we collect
VipKife.com may collect and use your personal information for the following purposes:
Respond to your inquiries and improve customer service
The information you provide helps us respond more efficiently to your service and support requests.
To personalize the user experience
We may use your personal information to personalize your experience on our website and to improve the functionality of our website.
To improve our website
We may use the feedback you provide to improve our products and services. We use Google Analytics to better understand our audience and improve the content of our website. No personal data is collected by Google Analytics. To learn more about Google Analytics, click here: https://support.google.com/analytics/answer/6004245?hl=en.
Sending periodic e-mail
We may use your e-mail address to send you information and updates related to your order. We may also use the e-mail address you provide to respond to your requests, questions, and/or other inquiries.
To remarket and re-engage you through Google Ads and Facebook
We may use personal information collected when you visit our site to contact you and market our services on other platforms. We use third-party vendors such as Google Ads and Facebook to help us show our advertising to users. These third-party vendors use tools that turn your personal information into unique device identifiers that allow them to serve personalized advertisements based on your interests and previous visits to our site. We do not share your personal information with Facebook or Google Ads. You can opt out of Google's use of cookies and device identifiers by visiting Google Ads Settings. You can also click here to revoke your consent to Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
To advertise our customers' affiliations
If your e-mail address is hosted by an institution such as a university or sports team, we may use the domain name of your e-mail address to advertise that we have a customer associated with that institution. We will not use the username of your e-mail address to do so, nor will we advertise that you, specifically, are a customer.
How we protect your information
Your personal information will be kept confidential and secure. It is stored and processed on servers located in Italy, operated by third party service providers. Personal information will be subject to the laws of those jurisdictions, including those that allow law enforcement access to personal information.
We use administrative, procedural and technical safeguards to protect your information from loss or theft, and we employ appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information and data stored on our Site. While we make reasonable efforts to protect your personal information, we cannot guarantee the security of the information you transmit using the Internet, third-party digital networks, websites, mobile devices, our Site or any social media platforms.
Sharing of personal information
We keep your information only as long as necessary for the purpose for which it was collected.
We do not sell, trade, or rent your personal information to third parties. We may use third-party service providers to help us run our business and the site or to administer activities on our behalf, such as sending newsletters or surveys. We may share your personal information with these third parties for these limited purposes, provided you have given us your consent.
WARNING: Do not share/send personal information (and especially financial/credit card information) in response to unsolicited emails or phone calls that appear to come from viplife.co.uk. We will not contact you to ask for such information, which is sent only on our site under a secure connection when completing an order.
User Rights
You may submit a request to access, amend or remove your personal information that we collect or maintain by contacting us.
You may also withdraw your consent to the use of your personal information for any of the purposes described above under "How we use collected information" by contacting us at info@viplife.it. However, in some cases, we will not be able to provide you with access to the site or provide you with our products or services. For example, we will not be able to provide you with access to the site if you withdraw your consent to the collection and use of your e-mail address.
Changes to this Privacy Policy
We may update this privacy policy at any time. If we do, we will post a notice on the main page of our site. We encourage you to check this page frequently for any changes so that you can stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and to become aware of any changes.
Acceptance of these terms
Use of the Site implies acceptance of this policy. If you do not agree to these terms, please do not use the Site. Continued use of the Site after changes to this policy have been posted will be considered acceptance of those changes.
Contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact usat info@viplife.it
Updated 4/24/2024